Warranty & Replacement

Replacement Products

If you are eligible for a replacement, 21KARATS GAMING will provide an identical product where reasonably available. If the original item is unavailable, we may offer a comparable replacement, repair, or refund, depending on availability, the nature of the issue, and your legal rights.

Any replacement or repaired product is covered in accordance with the applicable warranty terms and your statutory rights.

Warranty Coverage

ARCADE INTERACTIVE provides warranty coverage where a warranty is offered for a particular product, unless otherwise stated on the product page or provided with the product.

Where applicable, this warranty covers manufacturing defects arising under normal and intended use. It does not generally cover damage caused by misuse, accidents, improper installation or use, unauthorized modifications, or normal wear and tear, subject to your statutory rights.

Warranty claims are handled in accordance with the applicable warranty terms and our Return & Refund Policy.

Questions and Contact Information

At 21KARATS GAMING, we are committed to providing quality products, reliable service, and practical solutions for our customers. We aim to ensure that every purchase is supported by clear product information, dependable customer service, and appropriate after-sales assistance.

Business Name: 21KARATS GAMING

Company Number: LC001660774

Address: 5551 Chauveau Dr. St. Louis 63129 MO United States

Email: support@21karatsgaming.com